GDPR Compliance
Last Updated: January 2024
Aurora-Starling respects the privacy rights of individuals in the European Economic Area (EEA) and is committed to compliance with the General Data Protection Regulation (GDPR). This page outlines how we handle personal data of EEA residents in accordance with GDPR requirements.
1. Data Controller
Aurora-Starling acts as the data controller for personal data collected through our website and services. Our contact details are:
Aurora-Starling
Level 4, 285 La Trobe Street
Melbourne VIC 3000
Australia
Email: [email protected]
2. Legal Basis for Processing
We process personal data under the following legal bases:
- Consent: Where you have given explicit consent for processing, such as subscribing to communications
- Contract: Where processing is necessary for the performance of a contract or to take pre-contractual steps at your request
- Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your fundamental rights
- Legal Obligation: Where processing is necessary for compliance with a legal obligation
3. Your Rights Under GDPR
As an EEA resident, you have the following rights regarding your personal data:
Right of Access
You have the right to obtain confirmation of whether we process your personal data and to request a copy of that data.
Right to Rectification
You have the right to request correction of inaccurate personal data or completion of incomplete data.
Right to Erasure
You have the right to request deletion of your personal data in certain circumstances, including when the data is no longer necessary for its original purpose.
Right to Restrict Processing
You have the right to request that we limit how we use your personal data in certain circumstances.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
Right to Object
You have the right to object to processing based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent
Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
4. International Data Transfers
As we are based in Australia, personal data of EEA residents may be transferred outside the EEA. When such transfers occur, we ensure appropriate safeguards are in place, including:
- Standard contractual clauses approved by the European Commission
- Adequacy decisions where applicable
- Binding corporate rules where relevant
5. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected. Specific retention periods vary based on the type of data and legal requirements. Upon expiration of the retention period, data is securely deleted or anonymised.
6. Data Security
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication procedures
- Staff training on data protection
7. Data Breach Notification
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk, we will also notify affected individuals without undue delay.
8. Exercising Your Rights
To exercise any of your rights under GDPR, please contact us at [email protected]. We will respond to your request within one month. In complex cases, this period may be extended by a further two months, in which case we will inform you of the extension and reasons for the delay.
9. Complaints
If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with a supervisory authority. For EEA residents, this is typically the data protection authority in your country of residence.
10. Updates to This Notice
We may update this GDPR notice from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this notice periodically.